How to Buy
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Can I add, change or remove items from my order after it has been submitted?
No. Once an order is submitted it can only be amended or edited by calling customer service. Once our warehouses have scanned an order, items cannot be added or deleted. Once any box from an order is shipped, the order cannot be voided.
Why does one item always remain in my shopping cart?
Shopping cart problems usually occur from one or more of the following reasons:
1. Cookies not enabled
2. The master clock on the computer is not set correctly
3. The terminal you are using is behind a firewall.
4. The item you are trying to purchase is sold out, or there is a lesser quantity than you wish to purchase.
5. You are using a browser less than Internet Explorer 5.1.
6. Some people have trouble when using any Netscape browser.If all fails, try to close all programs, restart your computer or even try from another computer.
1) We only accept payment through PayPal if the order amount is less than USD500.As for over USD500 of your order, we only accept Western Union.
2) Please make sure the shipping information you've filled out on our website is the same as the address in your PayPal account as we will only send packages to addresses verified in your PayPal account.
3) If your home address (habitually receiving address) has been changed, please edit your PayPal address in time to avoid editing receiving address repeatedly while checking out with PayPal.
4) If you make payment throgh Western Union, please email us the MTCN Number,your Full Name,Currency and Amount .(you can send the payment details Here)
1) We offer three kinds of shipping methods: Normal airmail,Registered airmail and Express Shipping (EMS,DHL,UPS etc.)
2) Usually each order will be delivered in 1-2 business days. We will provide tracking number for registered airmail and Express Shipping after the shipment is arranged.
3) Worldwide shipping from vshopmall.com is safe and fast. Simply choose your shipping method during Checkout.Buy with confidence.
4) Here is a table to show the approximate delivery time for your reference:
|Airmail and register airmail||Area||Time|
|United States,Canada||6-14 business days|
|Australia,New Zealand,Singapore||5-11 business days|
|United Kingdom, France, Spain, Germany, Netherlands, Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland||7-15 business days|
|Italy , Brazil||10-25 business days|
|Other countries||7-15 business days|
|Express Shipping||3-7 business days to worldwide|